East Side Mario's - Sydney

Food was good and the server pleasant, but the overall service was slow. There didn't seem to be communication between the server and the manager who thought she was helping. The manager took our order, but didn't tell the server. The server brought us our salad, but the manager had already done that. We also asked for more bread and were forgotten while tables all around us received some. Maybe it was just a bad night, but it wasn't overly busy and there were plenty of servers on the floor

For the 3 of us who ate here today 05/25/2017 I have to be clear it was quite the experience. Situation 1: the cold fish, my father inlaw ordered the fish an chips the $17.00 from the freezer boxed haddock. Which he returned to be recooked. 25 minutes later he gets a freshly burnt piece of haddock with just enough of the cooks hair too top off the meal. My wife situation #2: she made her own pasta, with a soggy salad she wasnt as thrown off as situation 1. Situation #3: my spheggetti and meat balls. For a fully loaded $19.00 combination of boxed half cold meat balls and the enjoyment of every bite of the tasteless sauce. Needless to say we wont be back to this particular location. The service: though mediocre at best a smile or a casual check on your customers is generally customary. Not at this particular one, but firing some bread onto the table as you stroll by is kind of okay? Solid one star for this experience.

We love the atmosphere here, with or without children. Great food and love the all you can eat Caesar salad and bread!

I use to love ESM's when I was youngerNot so much anymore. I find their seafood pasta tasted like ashes as weird as that sounds.

I definitely recommend its over new management and the food Is alot better now they renavated the inside and it looks great I just find it a bit expensive