Hmr Acquisition Company, Inc.

Excellent service, delicious food, and a beautiful ambiance. Highly recommend this restaurant.

It appears that Hacienda has updated their menu, but this change was not reflected everywhere online. When I ordered the burrito blanco, expecting healthy red potatoes inside, I was surprised to find it filled with fries instead. When I contacted the restaurant, they blamed the company and offered no solution. The next day, the manager informed me that they only reimburse meals on the same day. After explaining that I had indeed called on the same day and was told it was the company's fault, the manager claimed that they no longer use potatoes in their burritos and that the menu change was posted on Facebook, which I do not use. I was refunded for the subpar meal, but it was disappointing to see the lack of customer service in handling the situation. Despite being a long-time patron of the restaurant, I will not be returning to Hacienda. French fries in a burrito is just not acceptable.

There are plenty of other options for delicious Mexican food in the area, and some are even more authentic. While some may consider this restaurant to be fine dining, I personally do not.

Great service.

At hacienda in elkhart. here at 4:36 pm 5/18/19 6 dirty tables in bar. no blue margaritas almost 9 oyt 10 times we come here not sure who is responsible sad