Pizza Hut - Saint Michael MN

The food has been made perfectly the last few times I've ordered! It's been a while since I've had Pizza Hut this good. To make it better they have always had my order ready on time!

Don't know what happened ? .Got a Philly steak melt 2 weeks ago. Was Great. Ordered a pepperoni Melt Today and barely editable. It was either sitting from a pervious order or was a re-heat. No way was it fresh made. I arrived 13 minutes after ordering and it was sitting there ready. Tough, dry really SAD.

Tried to place an order online for the St. Michael location. It wouldn’t accept any card or the pay in store option. It was saying order not completed. So, I called to place the order over the phone and the boy/person on the phone was just mockingly laughing at everything I said. So, I did not order. I just hung up. The last time we ordered there, there was about 3-4 inches of crust on the whole outer circumference of the pizza because they skimped out on the sauce and other toppings. So I’m not sure why I was giving them a other chance anyways. Don’t recommend. Too bad because they used to be good.

Some nights they won 't answer the phone. Which is a real issue when they 've forgotten things, or the order is wrong... which is frequently. They are currently with out a store manager. So the regional manager in filling in. She doesn 't do refunds even when they sent out cardboard and wrong/missing food. I got a hold of her (after leaving THREE messages which she claims she didn 't get). She offered me a $25 credit on a $70 order. She repeated multiple times well what do you want me to do and said she would send me pizza now, even after me telling her my family isn 't home, it 's 2pm. Rude and unhelpful.

I ordered the big New Yorker well done. Idk what they did to it. Way too much seasoning or whatever they put on it. My 4 year old daughter won’t even eat it. I don’t want to eat it either. Waste of money and time. Will not be coming