Pollo Tropical - Orlando

 I rea that I wasnt feeling that well and my doctor was like get you some rice and get you a soup so youll feel better the soup was delivered very hot and the chicken was very t and the rice was right on point. I definitely recommend this millennial location thank yall guys

Old wilted lettuce for the Caesar salads, and the chicken was dry, lukewarm, and tough. That wasnt the first time, so I cant take a chance with that location ever again

Ordered crispy chicken and when the dasher gets there hes told they dont have that on the menu. They told the dasher it would be cancled. Still got charged. We ordered several sauces and none of them arrived.

The chicken was hard and dry and hard to bite. The rice was pure cold

Don't even waste your time. 42 minutes waiting for chicken, rice and beans. They said they were busy. I get you to prioritize the drive thru, but get 42 minutes without your entrance without having to update without anything in stock, no sauces. Save time, go to the finish, but a whole chicken and a page and save 35 minutes. Manager was nice, but the employees are in a fugue condition.