Cold Spot Glen Jean - Oak Hill

My boyfriend went in to use the bathroom. He was told he had to go to the bar side and was told how to get there. Once over there he was told very rudely by the bartender that he had to be a customer to use their bathroom. He was a customer, he bought stuff from the store. She did not have to be that rude. When wanting customers to return especially if it's their first experience no one should ever be rude or disrespectful. It's about customer service!!!

Overpriced for subpar food. The service can be good but if you don’t order online and don’t have a certain server working they will avoid you if you are just a couple of women. They don’t tell you they take every single online order before you even though you are the one physically in the restaurant waiting almost an hour for your waitress to at least tell you what’s going on rather than avoid you to flirt with all the men that come in. Then when you go to ask the back what’s going on with your food the woman working back there will scream at you telling you they have online or called in orders that they take over you even though you arrived before anyone that might have made the online order rather than just explaining calmly and professionally what the situation is that should have been explained when we first walked in and ordered with you 50 minutes ago. So rude and unprofessional. Only one server running around underpaid and avoiding us like the plague because we aren’t men who flirt for tips. I just can’t believe that this is what Cold Spot has come to. Either pay your employees better and have more people on staff for your customers or have more customers walk out the door after waiting an hour. Always takes way too long for the food, the food that does eventually come out is not even what was ordered in the first place, over an hours wait after seating. Unbelievable. Do better.

Love this place.. nice staff and great food! Check them out! Vegetarian options: Their salads are HUGE. Dont say I didnt warn you lol

Food and staff are amazing. We keep coming back for the great food, especially the wings and more importantly to see if our lost cat is eating any leftovers.

Waited a hour and 35 min on food and watch other get there food befor me and leave