The Quicken Tree - North Warwickshire

The title may sound harsh, but upon arrival, the restaurant was bustling with what appeared to be a Christmas party. Finding parking, especially disabled spots, was difficult, and the entrance was crowded with partygoers. However, we were greeted with a glass of bubbly. The restaurant itself was lovely, with a decent menu at reasonable prices. The staff were attentive and polite, despite being busy. The food was delicious, with the only criticisms being that the Korean chicken had too much Gochujan mayo and the pie was on the smaller side. The fish and chips, lasagne, and koftas were all great. Overall, we had an enjoyable evening meal.

The menu is great and food has been fantastic every time I have been. It's become my new favourite restaurant. Highly recommend.

We were really looking forward to having Sunday lunch as we had heard good things about the place/food. We felt the service was lacking. When we were seated we were left for quite sometime before anyone came, we ordered drinks and food at the same time because of the wait. We asked if they had Pepsi max, was told yes but when the drinks came it was diet coke which we don't like. They took it back and when we went to the bar to see what else there was to have to drink the staff were slating us. The food came quite quickly and was a generous portion and actually really nice, but lukewarm. Nobody came to check if everything was ok. When we asked for the bill we were left waiting again. There were plenty of staff but not alot of attention. It has put us off going again as there are better places to go.

Have visited the Quicken Tree many times over the years and have always enjoyed the food and had good service. However, today's visit was a different story. We visited with a couple of friends for Sunday lunch and initially things were fine. We were seated promptly, orders taken and drinks served. Food took a while, but it was a busy Sunday afternoon, so a delay can be expected. Then things went downhill. Food was great, but no one came to ask if all was OK or ask if we wanted any more drinks. Took half an hour after we'd finished for someone to clear the plates. We asked for the desert menu, waited ten minutes but no sign of it. Flagged down another member of staff who brought the menus, who then came back and took our orders for desert and more drinks. Ten minutes later, no sign of any drinks or deserts. Another member of staff came and asked if we wanted anything else. We explained we had already ordered but nothing had arrived. She checked and came back to tell us the order had not gone through, so we said forget it we'll just have the bill. Then the desserts turn up, still no drinks. We explained we were told the order hadn't gone through and did not want them as we had waited too long and had asked for the bill. When the bill came it was for a different table! By this time the restaurant was much quieter with plenty of staff just hanging around doing nothing. Customers shouldn't have to go around trying to get service. Shame, because it ruined a nice afternoon out with friends. Looks like poor management and poor staff training and poor communications. Won't be coming back and won't recommend.

This restaurant is amazing! I have been here numerous times for breakfast with friends and family, and they never disappoint. The food is of excellent quality and is always served hot, just the way we like it. The staff is very friendly and the outdoor seating area is lovely to enjoy a drink. I hope they continue to offer their 2 for 1 breakfast deal after August.