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Bidra med feedbackI use to work at this restaurant and If it wasn’t for me they would have been closed down for two years instead of one. They can not keep good staff because of poor management. Very unorganized and over priced. I spent a lot of time compromising with customer because they never had inventory. I was embarrassed telling guest “I don’t make the prices” everyday guest would complain about prices. Five dollar just for a canned soda or water bottle. They built other franchises and took the staff from the first location to the new location without replacement. Although the food was good the management was weak. Reason why they have been closed for a year. Kitchen staff does not wear gloves. I use to make my own food or have it specially made. The rooms are not special at all. I was a barista, server, and room service all in one. I was not appreciated or paid for extra services I provided not in my job description. How do you tell a guest No? So therefore I was obligated to do the job. My hospitality took care of me far as guests!
Got there to find it closed for renovations . No signs anywhere, nothing on Google to say that they were temporarily closed
My wife and I walked here hoping to find a great restaurant and hotel. This restaurant was well reviewed so we thought we'd try it. Since we weren't hotel guest we were refused a table but we're offered seats at the bar. We sat at the bar and reviewed the brunch menu. My wife attempted to order a mimosa and was told they didn't have any champagne. We left. Brunch at the Peabody is great! Go there!
Just had the most disappointing time here. Our server was AWESOME and set up for total failure. They were out of 3/5 appetizers, 2/4 sides, and 2/4 entrees. They were out of lemonade. I ordered a glass of cava which took 20min to get and was room temperature. The replacement glass of sparkling wine was flat. There were only 2 other parties in the entire restaurant one a single and the other a 4 person and my steak and fries took 55min. I ordered the steak medium and received it well done. At this point I just called it a day and asked for a box and the check so I could get my kid some dinner in our room since they were out of everything and get her to bed.The ambiance and view of the bridge was the only redeeming factor. For a $60 meal it was one of the more negative dining experiences I've had. We should have walked down the street to anywhere else.
They were really short staffed. The food was extremely basic and the chicken sausage was rubber. I will not be dining here for a while.