Railgarten - Memphis

I visited Railgarten today for the first time. My friends and I are visiting Memphis to celebrate a friend 's birthday and we stopped to get drinks and snacks. I was terribly disappointed in the rude service that we received. When I went to pay my tab, I requested that I be shown an itemized list of what I was buying. The bartender asked her manager to provide an itemized list for me and stated, I guess she doesn 't want to pay her bill. She said this right in front of my face. Her manager didn 't even acknowledge the comment and walked away. I found this extremely insulting. After I was provided a breakdown of my purchases, I clarified that I wasn 't trying to avoid paying my bill. The bartender and I had a few back-and-forth exchanges and never once did she apologize for her comment that was completely out of line. I believe that it is every customer 's right to have a copy of their receipt, especially if they request it. They should also not be insulted in the process of this request. I will most certainly never enter this establishment again and I will tell everyone I know to do the same.

Sunday crew acted like they hate their jobs. Interacted with about 4 different people there and they all seemed super miserable. Idk if something happened recently or if they just had a long night Saturday and wanted the day off Sunday. Everyone just had a similar grumpy and irritate vibe. Or maybe annoyed with the amount of kids that were there. But it does have a playground so yes we bring our kids.. have liked this restaurant in the past but was unimpressed on Sunday.

Amazing place to go and enjoy the weather and the best part is that kids loved , pet friendly also

We went on a Thursday night. We were charged $5 each. Although we only heard 1 song b4 the band stopped playing.The food selection is very small. Maybe 10 items. I ordered the chicken sandwich and my friend ordered the fish po boy. We sat outside.The atmosphere was nice but there were 2 cats that kept coming to our table. They were not shy. When we tried to shooo them away they stood their ground. One even jumped on the table next to us. When we complained the manager got an attitude and said she would see what she could do. After abt 10 minutes she called the cats over and fed them. But when they finished eating they came back to our table. When we complained again, we were told that they were bar cats and that they lived there. I personally do not think cats should be in any kind of restaurant. Even if it is outside. Some of the customers had dogs but cats with no owner are different. It was the managers attitude for me. Like the cats belong there and we didn't. Especially after paying 2 get in and spending over $70 on food and drinks. I will not be back.

First time here while visiting the city and I had a great experience in a great environment. Staff were all helpful, friendly and had great attitudes when helping the customers. Guests were enjoying many different sections of the venue and all sections of the property seemed family friendly.This is a very unique gem!