Golden Chick - McKinney

When I went there their ice cream machine for the dining area was on, but when I went to get some one if the employees stopped me and said 'no no no don 't eat that and as put some in a cone,..... it came out GRAY. Yeah look at it, you would eat that? The employee followed thier last statement up with. I was disgusted. Follow up... 11/22/23 So ice cream machine is still not fixed.

Food was fresh and excellent. Quick, friendly service.

By far, worst experience I’ve ever had a fast food restaurant, not only did the staff have an attitude the entire time. We arrived at this location at 9:25 PM and did not receive our food until 1024. Not only was our food completely cold and half of the items we asked for weren’t even in the bag and they sincerely didn’t try. Matter fact, mid order a girl in the store stared at our horizon walked away. Not only did they state that they were about to close, which was not true since they didn’t close until 11 they told us that they were completely out of sides, and proceeded to attempt to accommodate for us. Not only did they not give us what we ordered. They then decided to completely forget our side and that they weren’t gonna give it to us and all of our food was extremely cold so we end up having to re-warm it completely when we got home because everything was completely cold as if it had been sitting out not only we receive cold chicken, but we also received old chicken and sides, which makes no sense since we sat there for 45 minutes , if that. Staff, and management need to complete upgrade because this is absolutely unacceptable and horrible. I do appreciate the young man who came to accommodate for the things that we have to deal with. But he also thought it was a joke to not give us half of our food so there’s that too. Btw they gave us old food let me not forget that one

Yall need to change your google hours. We drove 30 minutes to wait in the drive thru for 10 minutes with no answer but employees working inside. It says they’re open until 11 when it is actually 10.

For them to open at 1030 and me getting there at 11 the tenders were not fresh, I also got green beans and dirty rice wasn’t hot at all and they didn’t give me my gravy worst experience ever it was my 1st time here and last time I spent 23 dollars wasted my money very unhappy with service