Pizza Palace - Lowell

Use to order from here several times a month and never had a problem. Now that it has been sold it has gone down hill in all aspects. Got a chicken finger sub and ended up getting sick. Decided to order a lg pizza and 2 sides and was charged 57 for a lg pep pizza and 2 large sides. When i asked why it cost so much i was told delivery fees.. keep in mind you are being charged for tip as well under delivery fees. Will never order from here again. Not the same anymore!

Food is usually good. Tonight not so much. Chicken fingers tasted dry and my sub was burnt and when I got a new one it was super tough.

The 1st time we ordered, we were impressed. Crust had a nice flavor, the toppings were plentiful. The sauce is not acidic. This is now my new go to pizza place when I'm in the area.

The new owner is the definition of cheap and rude. Used to order from here 2-3 times a month for delivery with no problem. Now when I tried ordering delivery they said no originally and then when I said I order all the time they eventually agreed but the owner said to make sure you tip really good. Then when I tried to order again two weeks later they flat out said no and hung up. Apparently a $5 tip on a sub and side order wasn 't good enough. Keep in mind I live 2 miles away in the same city. They have no business owning a pizza delivery place. Let me know when you sell.

They're food is excellent. I myself ordered a piece of fried haddock and it was the biggest piece, the best tasting piece I've ever had! No exaggeration. So delicious I nearly drooled eating it! Everything we order is high quality, especially now that they are under management from the former people of Jimmy's in Chelmsford. Trust me, you will not be disappointed! Their pizza is really good too! Crunchy crust mmmm. Great people who take pride in quality and personable treatment!