Burger Theory At Holiday Inn Indianapolis Airport

I have been here many times and pleased most of them. The menu says the soft pretzel sticks are baked, but I am pretty sure they were deep fried. They were good, but I typically try to avoid deep fried food. They have a good beer selection with 8 draft handles and 24 different bottled beers. Burgers are the mainstay, but they have decent salads and some other options, including a sirloin steak. There are also some fish and chicken options.

Pretty decent burgers, ambiance is a bit blah. Compared to typical hotel lobby dining, this place is excellent. Compared to other gourmet burger restaurants, it kind of sits in the middle of the pack. Okay service, but like most places these days, felt understaffed.

I?m assuming the pictured item was supposed to be the cheese dip for the pretzel sticks? It looks like someone else?s leftovers. This place use to be decent, anymore the quality is horrible, takes forever, and you never get what you order.

Pretty nice establishment with a wide assortment of beer and wine. Cool and trendy spot any hotel would be happy to have near their lobby. The burgers are awesome and fresh and you can tell the culinary staff cares about their product. However, the service from the wait staff is absolutely terrible. No sense of customer service and almost downright rude. I recommend some secret shoppers to check out exactly what Burger Theory is serving up.

Very decent hotel restaurant experience. Waitstaff was slow, but they were shot handed. Paper straws, massive amounts of food. The burger wasn't hot when I got it though, just warm but cooked through