Dunkin' Donuts - Grayslake

Been here a couple times and while some employees are nice, the other half look like they?re about to hang themselves before the next order. If you hate your job that much just go get another, acting like I make work here? Smh

Driveway is very awkward but coffee fits the bill just as other Dunkin? shops.

This place is horrible in terms of customer service. I took a friend there from out of town to get an ice cream cone at the Baskin Robin's part of their business and was IGNORED for at least 15 minutes and ended up having to leave without even at leasta hello. This place exemplifies rudeness and a I don't care attitude. I was embarrassed by just even going there.

GROSS SUPER Disgusting !!! Extremely rude employees especially the manager!!! I had been handed my drink when I noticed a nasty fly in my drink !!! I asked for a refund and a free drink the manager refused and proceeded to call me slurs in his language!!!!As well as his employees they all laughed about the fly and did nothing do not go here extremely dirty inside flys everywheresave your health !!!! This was reported to the health department of Illinois!!!!!

Every morning on my way to work, this is my coffee stop. The staff already knows me and my drink. As soon as they see me or hear my voice at the drive thru, they finish my order even before I do. They are wonderful Happy people and every day they make my mornings great, with a happy greeting, wonderful smiles and a delicious hot latte, with skim milk and 1 splenda. Thank you for the wonderful service.