Chili's Grill - Forney

Worst experience ever. Asked for the appetizer before and waited 19 minutes to see it came out with the meal. I sent it back too. The server rarely came to our table to check on our table. They next came back when we said we were paying cash. I had togo to the bar to get them to figure it out. Never going there again.

They never have enough staff to cook the food or wait the tables. We will not be going back again. The food we were allowed to order was not even good. It was old. If they can?t utilize the whole restaurant and menu then they should find an alternative tomake money. Put pool tables in half of it and just serve appetizers and drinks. I mean that?s basically all you can serveanyway. So you may as well make the best of it. No eating here again. Don?t recommend.

We sat immediately and it was exactly where we took our drinks orders as soon as we decided. Service was friendly and accommodating. Well served pretty fast. The chickens were good, and my mom enjoyed the loaded potato soup. My wife said the burger was really good.

I ordered online and opted for curbside pickup. I waited over 20 minutes for my food, even though I arrived within the designated time window. When I finally received my order, it was cold—my fries had no warmth at all, as if they had just been sitting out. I spoke to the manager about why my food wasn’t hot and why it took so long, but they were unhelpful. Overall, it was a disappointing experience with poor service.

We had an incredible waitress named Jules who made our experience delightful. The food was fantastic, and my son and I are definitely planning to return. Update: This is one of the best chili restaurants I've ever visited. The customer service is outstanding, and the manager, Jordan, is remarkable. He is friendly, professional, and manages an excellent team. I absolutely love this restaurant more than any other!