Higher Grounds At 32 Main - East Haddam

Service: Dine in Meal type: Breakfast Price per person: $1–10 Recommended dishes: Egg Sandwiches

Super cute breakfast spot with impeccable vibes. Friendly staff and patrons, food sourced from local farms and bakeries. Brought two toddlers and didn’t feel out of place. There were coloring books. Service: Dine in Meal type: Breakfast Price per person: $10–20

Such a bummer that the only organic local spot in my town warrants a bad review. First time I went into this place I felt overwhelmed be the amount of stuff on the walls and cramped cluttered ambiance. We were refused service because my boyfriend accidentally drove the wrong way into their driveway a year prior. Very bizarre experience. Wouldn't go back even if I was welcome based on how the owner held a grudge and punished my friends and I (a perfect stranger).

As a small business owner myself it 's hard to do this. I had breakfast here this morning for probably the tenth time. I have recommended this restaurant to friends and familY. Today was different. I went into the establishment with knowing or realizing their rules . I was treated with such rudeness that I was hesitant to enjoy my expensive food and drink. The message was clear, the regular customers have final say in your treatment there. Although the owner heard a regular customer being rude to my friend and I there was no accountability. Of course the food taste bad the energy there sucked.

It's sad to write a review like this about a local restaurant that serves fresh and local food, in a cute but cramped house next to the post office. Very quaint. Customer service? They get upset with you for not knowing the rules of how to handle the incredibly cramped space on a Sunday morning when they also have a musician in the corner. No one assumes there's a rule of lists on the door when you walk in a restaurant. Point the rules out nicely, no need for condescension. Would have left, but because we chose to sit outdoors, we had to pay before the food arrived. We had to stand behind a car in the drive-through to order, they wouldn't let us order inside where there were two empty seats at the counter. The fresh local-sourced food is dry and tasteless. Hard to pull that off. They use plastic utensils in plastic packaging. You can't get a napkin unless you open it. Not going back.