KFC - Dapto

Ordered 3 meals to be delivered,came quite quickly,unfortunately my daughter’s food was missing,rung them straight away (poor child was upset as this meal was a treat) was told all they can do is offer us a replacement meal next time we visit the store unless we pay for delivery again.to say I am not happy with this customer service is a understatement,was told they will have a word with the staff but had been on their backs already is not my problem my problem is my child missing her treat ,and not getting the food we paid for or a refund

It's the most terrible service ever. The experience is so bad that it ruins my holiday trip. The boy let us wait for more than 20 minutes for two burgers. The order is a family burger box and three frozen drinks. During that time, the next 20 orders are all ready. Our order is #764, we got the box after a lady collected #784. When I tried to check the progress, the boy grabbed two burgers and threw in a box, which was on table for long time, then said it's ready. What a hell service you are providing? I am not surprised when I saw the review saying they waited for ONE HOUR for chips, and another review saying staff fight with customer. I really wanted to throw all chips and burgers in the boy's face, and walk cross the street to McDonald's, but no, not in front of my kids. Never, ever visit this KFC and any KFC shops having bad reviews. McDonald's has much better service.

Popped into KFC Dapto this evening, what a bad decision that was. I ordered a Zinger 3 piece box, $12.95. When home i opened the box, first thing i noticed was there were no chips in the box? Could not be bothered driving all the way back there. Anyway, sat down to the rest of what i had, no joke, the piece of Zinger chicken must have been taken from a baby chuck. I dont lie when i say that this piece of chicken was about 15mm think, if that, around 25mm wide and 30mm long. I honestly have had a bigger chicken nugget. I swear, i will never set foot in Dapto KFC again as long as i live. Very poor service and even worse food, shame on you

Staff very friendly. Quick arrival of the food. It was tasty and non greasy. No one in the restaurant and tables and floor dirty.

We were pleasantly surprised at our service at KFC food was great we were served fairly quickly was a pity the tables were a bit messy but I expect we were there at a busy time