Starbucks - Ypsilanti Township

I will no longer visit this Starbucks. Every time I come there is an issue with employees not arriving to work and extended breaks. Today, I called to check and see if Starbucks was open. I drove straight to Starbucks and was there within 15 minutes. The station was filthy and the employee was missing. One of the Kroger staff members went to find her, and she walked right passed me stating that she was going on break, and would be back in 20 minutes. I explained to her that I called before coming and have an issue every time I come there and was hoping to get a coffee. The young lady stated well I'm the only employee and oh well. Plus, she had on regular clothes with a bad attitude. Needless to say, Starbucks I am very disappointed! The only reason I visited Starbucks on Whittaker Rd is that your Carpenter location experienced a power outage and I'm studying at the nearby library. Please fix this issue or just close it down because it's not a good look.

My dog likes to go there and get a puppuccino last time we went they gave him a large somewhere on here there are pictures of him eating it in the car he made a real mess I didn't care cuz he's so cute and he was so happy and I was happy that day too because I didn't have enough money so I had to change my order and then I asked a million questions before deciding I still didn't have enough money and I got to the window and the man said don't worry about it it's on us today I almost cried I needed that coffee and I just was like really moved by his kindness I think he heard me counting out those quarters from my ashtray and realized oh my gosh I am so not trying to take all that change and count it I'll just give it to her wow it's just so refreshing because it just seems like there's so much anger and negativity out there in the world right now more than usual okay stay safe use the drive-through at Starbucks and don't forget to give a tip.

They know how to process a long drive through line, however, 3 of the last four trips they have messed up my Iced coffee. Once so bad I had to dump the coffee water. 3 stars because they never have messed up my wife and son’s Frappuccinos.

Located inside Kroger, computer was down told me to come back in 20 minutes. No backup system in place, so I went to Tim Hortons down the road.

This Starbucks has really yummy coffee and great customer service. The wait time can be a lot (this is a high-volume/busy store) but the coffee is worth it every time. It’s also very clean, and the employees are very personable here.