Baskin-robbins - York

I got two pre packed quarts of their ice cream and both were awful. The mint chip ice cream was grainy. It had this horrible grainy texture. And the butter pecan was old and obviously refrozen more than once. It was full of ice throughout the whole quart. Never, ever again would I buy ice cream from them. I only got them cause I had a coupon, and hadn't had the brand in many years. It was nothing like the Baskin-Robbins from my home town. This ice cream was obviously not as natural. I'm sorry I wasted the money.

Nothing special about this ice cream shop. Location easily seen from street. Facility well maintained and prices are normal. Parking good and tables available inside. Drive up window available.

I only come to this store because it’s literally 3 mins away from my house but they are always snappy and rude. The always say they don’t have something and then it’s clearly because they don’t want to check. Today I ended up just going to the one on Queen st which is a 10 min drive but so worth it. Not only did they actually have the new items but they were so patient and nice. I will definitely be making the drive from now on. So sad how this place has really went downhill.

I ordered uber eats and you guys had the nerve to send me one scoop of vanilla ice cream and charge me $47 with Uber tip and fees. You didn’t have the nerve to call or cancel or even check to see if I wanted to continue my order? Do you actually think this is acceptable business. Then when I call to speak to a person 5 times your number is out of service. $50 for a scoop of vanilla ice cream! You have jokes!! I hope you use that money to pay your phone bill.

I don't know why this store is even here. They have nothing that you see on the menu and instead of letting me know they get snippy when I call to ask about the cancelled order. Poor customer service and I will never attempt to order from them again.