The Promenade Café Hyatt Canberra

We were thrilled by the variety of dishes that were part of the buffet, especially the seafood. all buffet tables were arranged in a tempting manner. as we have been here many times before, we usually get an excellent service, but it seemed as if they were short-circuited at that time. we were looking forward to a pleasant culinary experience as it was a birthday party, but we had to hunt our desires for water and drinks. used plates began to climb on the table as they were not taken away in time. we were not supplied with an ice cup for the wine bottle. we could have stayed a little longer for coffee, but we called it earlier.

Seafood buffet dinner $90 per person. My wife and me expected something really nice, it 's Hyatt at the end , isn 't it? But noooo. It was terrible. Seafood section was : over salted cooked prawns which were nice size if nothing else , octopus salad with no chance to find octopus in there , miniature oysters with half of the shells empty , something that should be salmon and looks terrible and also small cooked but very dry mussels. That 's about it regarding seafood buffet selection. There was 5 type of food in the hot food section including roast potato and plain boiled rice. Two type of roast , beef was not so bad but lamb was so undercooked that I thought it will jump of the table and start running around . Terrible experience! Never again !

As separately advised the Promonade was closed but we were able to eat elsewhere in the hotel.

Restaurant was closed we were relocated to the tea Lounge. Service was terrible , overpriced cafe food

Have had previous enjoyable dining experiences at the seafood buffet, but last night both my partner and I were violently ill from the food. My partner was sick in the bathroom before we had finished our desert and myself when I returned home.