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Bidra med feedbackThe pizza was dry out and burned. And it was to much for what I got. I will not order anything from them again I paid 16.00 for one med dry out
I guess 50%off means 50% less toppings, asked for plates and napkins, didn’t get it, and no condiments too.
Horrible!! One of my pizzas was burnt and covered in aregano. Totally unedible. The other 2 pizzas had hardly any toppings. When I called to speak with the manager she was rude and sarcastic, never apologized for my bad experience, would not give me her supervisors name so I could file a complaint. I was told to leave a comment on their website. I am a manager myself anyone would be fired if they spoke to a customer the way she spoke to me. She needs some more training.
This was by far the craziest encounter for sure! The poor girl that answered, the phone had no sense of direction whatsoever! She first told me they would deliver nine minutes out of Wytheville. when I questioned how far towards Rural Retreat she just kept saying nine minutes out of Wytheville, so I looked up myself different addresses to meet off of RT 11. She told me it was 12 minutes to the McDonald’s in Rural Retreat. So I suggested the Apple house on route 11 which actually has a Wytheville address. She told me no that it did not, and they would not deliver there. I looked at the address of myself, give it to her, and she still insisted that no they would not, but yet told me that they would deliver at the trailer park here in Rural Retreat…. I even asked her if she was certain but she didn’t have her computer upside down or something. She just kept stuttering around was very short and rude so we decided to take our business elsewhere.
I really want to give a huge Thank You to Haley at this Domino's location. I'm not real big on giving reviews no matter how good or bad the service may be anywhere I go. But before I even have a bite of the pizza I ordered I will give a 5 star review just of the service she gave to me. Haley your awesome and it's people like you that makes a difference in the choices I decide to make on where I will go to eat next. You just earned a loyal customer forever. Keep doing what your doing.