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Bidra med feedbackEnjoyed a few local ales overlooking the lake and Simon the Barman was excellent friendly, knowledgable, attentive and kindly lent me his pen!
The accommodations were impressive! Service was fast, staff was friendly, clean clean clean, good selection of food, well stocked bar and knowledgeable bartenders, like Simon, who tended me several times. Hope to come back!
Really poor service, expensive drinks and confused staff. We ordered three liquor coffees which the the bar staff didn’t understand and the order when it arrived came out wrong and badly made. Disappointing
Bar was big and soulless, hardly any customers and yet the staff were disorganised, did not communicate with each other or other departments, tables left uncleared and food excessively expensive for what it was
First, on our way down, we rang the hotel to try and book afternoon tea for when we arrived. Reception put us through to the bar and the call was left to ring out until we eventually gave up. Second, after a tiring days journey, we were looking forward to a relaxing drink in the bar. On arrival, we were told to take a seat and he would come and take our order. He then proceeded to serve everyone who went up to the bar whilst we sat waiting patiently for over 10 minutes. After he had taken our order, cleaned the bar and done a few other jobs, we eventually got our drinks, 30 minutes after sitting down. Finally, on our last night, even though there was a wedding and only one additional member of staff, service of both food and drink was much better, and partially redeemed by the head barman.