The Cafe At Debenhams - Worcester

The staff at the restaurant struggled to communicate in English. The tables were not clean. There were no toilets available, and we were directed to go to Marks and Spencer instead. The staff claimed it was not their responsibility. We will not be returning to this establishment.

My wife, daughter, and I visited a cafe in Worcester while on a day trip and happened to stop in Debenhams for a quick coffee. The cafe was busy when we arrived, so we had to wait in line, which gave us the chance to people watch. I was surprised by the rudeness of some of the customers, who seemed to be mainly older and lacked politeness towards the serving staff. The staff, on the other hand, were efficient and friendly, even though their efforts were not always appreciated. The older man and younger woman working behind the counter were experienced and worked well together. Our coffee and cakes were good, and we were fortunate to find a table by the window with comfortable chairs. Overall, we enjoyed our visit and would consider returning, if only to observe the behavior of some of the local customers.

This restaurant is very convenient for families with young children. They have plenty of high chairs, a food warming station, and kids' menu options available. The staff is helpful and willing to assist with trays if you have little ones. Additionally, there are baby changing facilities and toilets on the top floor, making it easy to access if needed. The food is delicious, the hot drinks are satisfying, and be sure to try the cakes and scones - they are a must!

Roomy, comfortable and good views. Decent Loos. But food distinctly average at best. Veg were kept on hot water and were disgustingly soggy. Very small coffee. Toasted sandwiches were a good option, freshly done and good value. All else, well, depends what you are looking for I guess! I notice other customers were leaving all their chips. But. It’s clean and obviously fills a need.

Tried here again. Total of six people in entire place but still a 30 minute wait for food (soup). Probably ok if you want a cake but if you want warm food go elsewhere.