Thai Gallery - Worcester

We usually eat here when visiting Worcester, the meal tonight was not as good as previous visits, when given our bill which my husband paid without checking which he should have done, we realised it was not for our table and was a £17 overcharge, as was another's bill, a refund was issued for the difference, but with no apologies, not a good thing for a quiet restaurant to do, so maybe carefully check your bill

First time in Worcester. Amazing meal service. Staff are friendly and attentive. The food is authentic and tasty. Highly recommend

I want to start on a positive, sadly it is the only positive from my expereince here, but he food was incredible. The vegan options were great too. However, we now get onto the negatives. Sadly the meal was ruined by the appauling service. We were a large group that had booked for 1845 for my mates birthday. We turned up between 1843 and 1847 and after a few minutes a woman came over to us and we explained we had a table booked for 1845. She said ok and dissapeared. 15 minutes went by before we were finally sat down. The table was placed in a corner and was a very tight squeeze for some of the group. None of us are overweight and the restaurant felt like there were too many tabkes and seats squeezed in for the size of the place. After 50 minutes (no exaggeration) no one had come and taken our order not even for drinks. Other people had come in much later than us and were eating food before we were even served. One of the group had gone up to the bar 4 or 5 times to ask for some service and everytime were told someone is coming . If it takes 50 minutes for staff to walk to a table to take an order then something is very wrong. The male waiter seemed more interested in taking the order of the group of women who came in 15 minutes after us then taking our order. When the food came the waiter seemed disinterested and we had a difficult time knowing what plate was what. They also forgot one plate for one of our group, to which that member had to go up and ask where there meal was. No one came over to ask how our food was. At the end we asked for the bill and after another 15 minutes waiting for the bill to come we got fed up and went to the bar to pay our bill. The lady at the bar made a comment that they bring the bill to the table as we were now making the bar area look untidy. We got the bill and split it between us and worked out how much the cost would be per person. It turns out after we left after discussing with the group that half the group overpaid by £5!! That is a minimum overpayment of £20. A deposit was paid of £60 for this reservation and we were made to feel unwelcome. We were told the deposit is refundable once the bill is paid but the man behind the bar took the deposit money off the bill and it took a while to get this issue resolved as it unfair that 1 person had to pay more than everyone else, when we were told deposits are refundable. It was my first and now only visit to The Thai Gallery. If you want good Asian food go to Singapores down the road with amazing service and food.

Lovey restaurant in really old building. Beautifully decorated. Staff very friendly and food gorgeous. Well priced and good choice of menu.

Very tasty food and friendly staff. Had the thai green curry and Sticky Rice which was Delicious. Been here many times and not been disappointed.