Dunkin' - Worcester

Area is clean, drive thru is fast and the staff is friendly. They messed up on my order but quickly apologized and redid it without any issues. I will recommend this Dunkin’ Donuts location

Wish I knew her name but the employee definitely hated her job or was just in a bad mood, no greeting, just what can I get you only other words she said were hot chocolate as my drink was ready. I said hello, how are you and thank you, got no replies

They don't read the slips properly and always have missing items.

They subbed croissants for bagels, and I'm vegan so I don't even eat croissants and my son wanted a bagel with cream cheese not a croissant with cream cheese (gross! . They also didn't include my hash browns.

Normal Dunkin’ service. The guy in his 20s is really helpful and gets things right, but there is an older woman that works there who consistently messes up orders and puts things like a mess into bags then stares daggers at you when you check your order before leaving due to how frequently she messes up orders.