Jersey Mike's Subs - Woods Cross

Alex was so incredibly sweet when we came in tonight. She was so friendly and was quick to get our food. Kat also came into help with our order and she was also very nice and efficient. We love Jersey Mike’s! Service: Take out Meal type: Dinner Price per person: $1–10 Food: 5 Service: 5 Atmosphere: 5 Recommended dishes: Turkey Sandwich

I went in here a few days ago during lunch time for 4 sandwiches that I was getting for my family while we were moving my dying grandparents into hospice, so it was already a bad day. I understood I was getting a few things and it was busy, so I was very patient and not upset at all by the wait. I told the guy cutting the bread what I wanted, he had me go to the register. Without anyone saying another word to me, I see someone just start loading stuff onto 3 of the sandwiches before asking me what we wanted on them. I patiently asked if I could tell him what we wanted on our sandwiches. He angrily told me I had already told him what we wanted, I was super taken back by how aggressive he was, and I told him I hadn’t talked to him at all yet. He aggressively removed all the onions that no one wanted off of every sandwich while again letting me know I told him what to put on them before. He was upset and short with me the whole time he helped me and I had to stop him from wrapping them up several times because he wouldn’t let me finish telling him what to put on it before wrapping it up. They then started to have me pay and I had to ask about my 4th sandwich that had never been brought over. They said that it was a warm sandwich and they’d call me when it was ready: at this point I specifically had said I wanted to tell them what to put on it. A few minutes later they come over and bring me a fully wrapped up sandwich in a bag and I was like can I not tell you what veggies to put on it? It wasn’t my sandwich or at this point I probably would have given up and walked away. The manager ? told me I had needed to tell the bread guy that before hand and it was now too late. I let him know that no one told me that or had asked me about it and he goes “well our regulars just know to tell them there”???? Sir, have you seen me before? Then we know I’m not a regular. But also there can’t be that many regulars to just assume everyone knows that. They were so rude and gave me so much attitude about having to unwrap the sandwich to add the veggies on like they weren’t the ones that made the mistake. All this to then give me the wrong amount of change back, not give me a receipt so I didn’t get my points for the app, SOAKING sandwiches that were swimming in vinegar, and soda that had run out of syrup and was straight soda water. Made my bad day so much worse. So thanks. Hope that those veggie power trips were worth it.

Service: Take out Meal type: Lunch Price per person: $10–20 Food: 5 Service: 5 Atmosphere: 5 Recommended dishes: Jersey Mike's Famous Philly, The Original Italian

The staff did amazing. They were understaffed and still handled an annoying customer with grace. Parking: Parking sucks Meal type: Dinner Price per person: $1–10 Food: 5 Service: 5 Atmosphere: 5 Recommended dishes: The Original Italian Parking space: Difficult to find parking Parking options: Free parking lot

I’ve been to other locations. This is by far the slowest one. First few times I thought it was strange that the staff would yell “Swarm!” As if 4 people in line was a really big crowd. Today I ordered online to see if it would go faster. Nope. Order was supposed to be done 10 minutes ago. Whoever runs this location needs to get their act together. Hit me up when you do. Not going back until things speed up. Food: 4