Bojangles - Woodfin

Went through the drive-thru yesterday 5:30pm the girl who took the order was nice but had to repeat the order 3 times because the back ground noise inside was so loud from her co workers laughing ad horse playing. Ordered a 12 piece family meal for myself wife and 10 year old son who is severely autistic and is a picky eater but he loves Bojangles chicken and seasoned fries but when we opened it at home the chicken was way over cooked and the size of the chicken was the smallest I have ever seen at a bojangles. The fries were way over cooked as well and no seasoning. This location is the worst I've seen and has got to be way under bojangles standards because Airport rd is always great as well as Weaverville. I have photos will try to post.

Ordered online and then picked up. I had some issues and filled out the online comment form. I like to give the company a chance to respond if I have any problems. I was pleasantly surprised to get a call from the manager within a few hours. She was very pleasantly focused on making it right and continuing to keep my business. I?m always going back when a business is so responsive. Everyone in the restaurant business is trying hard today and I appreciate being heard. My food was yummy and Bojangles makes some great chicken

The most disgusting fast food experience I?ve had. On 9/5/22 I came through drive thru and ordered a chicken biscuit. Woman at the window had something on her face under her nose. I actually stared at her for a few seconds before I realized it was a chunk of brown snot that is dripping from her nose over her upper lip. She was grabbing my food so she didn?t see me looking? but the worst part was watching as the woman stuck her tongue out like a lizard and slurps her own snot!!! At this point I wanted to vomit. I didn?t know what to do so I just took my bag threw it in the garbage and will never be back.

Zero stars if it was an option. A manager took payment from me and who knows how many others that had come thru the drive thru prior to me, then proceeded to make my biscuit with no handwashing and no glove. So dirty cash and credit card hands making my biscuit. I told her that it wasn't cool to do that, she proceeded to tell me that she was short staffed and that she was the only one there, with a nasty attitude. She proceeded to ask me what would i have her do? I stated, take 30 seconds to put a glove on, no one in the drive thru would mind waiting 30 seconds to get clean food. With all the nasty in the world these days, you shouldn't have to ask a food worker to wash or glove their hands.

Let me say that I LOVE Bojangles and this location has been my go to breakfast choice 4 5 days a week. Unfortunately, this location also lacks consistency (both in speed of sale and food quality). A single biscuit and coffee can take as much as 15 20 minutes and though the staff are very friendly, sometimes the food is lukewarm to cold. Not sure if ownership is compensating workers enough as the crew seems to be different every week (a certain sign of low wages). I?m looking elsewhere for breakfast options because I?ve been made late to work, or unable to eat my food (cold) several times due to these issues. I would like to be able to depend on this location for breakfast but it seems others have stated similar concerns and they are not being addressed.