Sainsburys - Wolverhampton

Oh boy, where do I start? The Hub supposed to open at 11.00am, so I strolled in at 11.07. One gent was waiting for his order when I got there. Behind the counter were three members of staff who totally ignored me whilst I stood there for well over a minute. I eventually asked the one staff member (who was laying cakes out in the display area) if the place was actually open, she rolled her eyes and said it was, but she was preparing the display area. So, I continued to stand there, and continued to get ignored until the cake and pastry anrranger eventually hinted to the girl near the till that I may wish to be served. I then politely requested a cinnamon bun and a cappuccino grande. However, I was then informed that they had no ordinary milk available as in no skimmed milk, semi skimmed milk or full fat milk. So, I opted for a soya milk substitute, though I was sorely tempted to state the obvious, and ask why one of them couldn’t simply walk a few metres into one of the Sainsbury’s aisles and come back with a few bottles of ‘real’ milk. At no time did any of the staff apologise for the wait, or the inconvenience caused by not being able to fulfil my very basic order. Needless to say, I can’t see myself ever returning….

Tried again after first time let down Went for the big breakfast bacon overcooked no butter for toast other ingredients cold Walked out in disgust Has to be the worst cafe in Wolverhampton

Awfull had three breakfasts missing the bacon had to go up for it , then no butter for toast, ordered decaf coffee, gave us americano, had to pay for replacement, terrible, service miserable staff

Absolutely shocking waited a hour to order to be told a hour to get the food. And by the way we don't have the stock in for what you want. Would save your time and money and somewhere else.

Grateful for a venue as this to enjoy several cups of tea and some good food with together after an emotional morning. the staff were friendly and helpful. it was clean and the tables were spaced suffienciently not to be overhearing others conversations. a lovely environment.