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Bidra med feedbackWe live very close to this hotel and visit at least twice a month, especially when the weather is nice. This place is truly a hidden gem with fantastic views. The staff, including Mohammed, Pedro, Vikki, and Jazzy, are always very helpful, as well as the other bar staff. The food is always cooked fresh and served piping hot, which is rare these days. I highly recommend the cheeseburger and my husband enjoys the Caesar salad. They have a good selection of beers on tap, as well as wines and gins. We truly enjoy coming here. Unfortunately, there has been a change in management in the spa area, so I have canceled my gym and pool membership that I had for several years. However, this will not stop us from continuing to visit the bar and restaurant, as we absolutely love it here. Thank you to the staff for their great service.
The restaurant is nicely organized with great decor, and the buffet breakfast offers everything you need before heading out for a day of racing. The staff is very polite and tables are cleared promptly.
Booked afternoon tea at the Omnia restaurant in the Hilton Hotel Wokingham. It was a surprise for my wife who was very excited when we arrived. Turned out to be a total disaster. The table was not ready so we had to wait to be seated. We were not given a selection of tea to choose from, just offered English Breakfast tea and had to ask if other types were available. After being seated we waited patiently for the sandwiches and cakes to arrive. After about 10 minutes or so I large number of guests with packed lunches started filling the area. Clearly there was a conference of some sort going on and we were now in an environment that felt more like a works canteen than a hotel restaurant. After 30 minutes without any service I went to find a member of staff to check on progress. I was told that the chef had lost the ticket and told that the food would be 5 minutes. 15 minutes later we were still waiting and walked out in disgust. Very poor standard and not what should be expected from a Hilton .
During our stay, we dined at the bar twice and thoroughly enjoyed both meals. The bar staff, especially Dan and Pedro, were excellent. Dan was our server on the first day and went above and beyond to accommodate us. Pedro was also very friendly and helpful, making our overall experience at the hotel even more enjoyable.
Had various meals/food whilst staying at the Hilton and all were very good. Breakfast is a buffet service with plenty of choice, snacks are a good portion size and after a days racing at Royal Ascot needed a spot of supper which went down a treat.