On The Border Mexican Grill Cantina Woburn

We are regulars. Service has been less than ok... almost everything we ordered came out wrong- wrong beer wrong flavored kids drink, forgotten drink, onions in the food etc. Also make sure you ask for water BEFORE YOU EAT THE CHIPS AND SALSA!!! THEY REALLY SHOULD BRING WATER OUT WITH IT! We bring our own water bc of this.

Absolutely terrible experience. we have gone to several other locations of On the Border and enjoyed it, but when we walked into the restaurant tonight we stood there for 10 minutes until someone finally came up to us.she was very unfriendly and mumbled something about how they are behind we can wait for her to clean a table or serve ourselves at a self serve table, and then walked away? we didn’t understand what she said so we thought she said to choose any place to sit that is clean, so we did that, and then she got shook her head, clearly annoyed, and rudely told us to wait for her. then she finally brought us to a booth and told us someone would be with us shortly. we waited 15 minutes and no one came to take our order, let alone greet us or give us the chips and salsa that all other locations give. so we had no choice but to get up and leave. there were so many dirty tables and the bathrooms were disgusting, so we were worried the food would be unhygienic. it is safe to say that i am never coming back to any On the Border restaurant ever again!

Quick in an out. Food was pretty good, for Americanized Mexi Food....

We were waiting for almost 5minutes near the reception to be seated but even after calling them out several times nobody bothered to come and check us in. Highly unprofessional behavior.

I hate to dump on a business but I hate it even more to receive absolutely terrible service. ?? Please step it up guys. For the record, my rating is zero stars (not 1 star).