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Bidra med feedbackDO. NOT. GO. HERE. WORST. SERVICE. EVER. Be sure to read all the Not Recommended one star Yelp reviews; they are true!Details:This was the strangest and worst customer service I have ever had at any restaurant, anywhere (and I 'm 43 years old .We 're from California, and we were in Winnemucca on Saturday 10/14/23 for the solar eclipse. Despite the extra tourists in town, this pizzeria was not busy at all. We arrived at 12:39 PM, and there were only two (later four other small groups dining there, in a restaurant that could seat at least 100. Three waitresses were on staff at the time. So we were optimistic that we would get our hungry kids fed and then get to our next destination. We sat outside.Our waitress, a 20 something woman with a light complexion and dark hair, had to take our food order three times because she kept forgetting it. That was a little odd. She said she was not having a good day.At 1:23, 45 minutes after we arrived, not even our appetizers (garlic knots and bruschetta had shown up. I went to find our waitress and politely asked when we might expect our food to be coming out. She replied, rather curtly, that it was normal for orders to take 20 30 minutes. It has been a little longer than that, I said. No it hasn 't, she said. OK, geez.In the meantime, our waitress brought us refills of all our huge sodas without asking us. I assume she was trying to be generous, but I didn 't actually *want* my kids each drinking TWO giant lemonades and TWO cokes and so on. So I said Oh, no thank you, we don 't need refills. But you asked for them, she said. I don 't believe so; it must have been a misunderstanding, I said. Yes you did, she said, and left.A little later, another member of our party overheard one of the staff saying something about a problem with the oven that was slowing things down. However, the staff didn 't proactively tell us that, or even admit it. We just overheard it when we were on the way to the restroom.Finally, after over an hour, we got our food. The waitress plonked it down without saying anything (not even Here you go, and left as quickly as possible. She then avoided us, not stopping by to ask how it was or if we needed anything. Once again, the restaurant was NOT busy only four other tables were occupied, and there were two other servers.The food was fine, nothing special. (Don 't order the bruschetta; it is pretty much just a giant pile of raw onions on top of a pizza crust. The garlic knots were nice but very small, about golf ball sized. The pizza toppings were unevenly distributed, and everything was too salty. Oh well, whatever! It was good enough, I guess. 2.5/5 stars for the food.My kids were very excited to order the Cookie Monster ice cream sandwich, so when I FINALLY glimpsed our waitress again (who had been avoiding us like the plague , I called out Oh hello, excuse me! Could we order dessert? Instead of responding, she started walking away faster. Excuse me, I called one more time, hoping to catch her before she disappeared. She spun on her heel, walked up to our table, and said I 'm going to have to ask you all to leave. You have been very rude. I 'll comp your meals, but you just need to go. Now. Then she left without further explanation.My brother and I were flabbergasted. Nothing like this had ever happened to us before. The kids were just being regular kids, not overly loud or messy. My only crimes seemed to be asking when our food was going to be ready (after 45 minutes and asking to order dessert (after 90 minutes .At a loss for what to do, I asked one of the other waitresses if I could have a second opinion. She (a young teenager wasn 't sure what to say, so she got the third and final waitress, a blond 30 ish woman. This waitress explained that the three of them were running the restaurant alone today, with the manager out of town, so there was no one else to tal
This has amazing pizza. This a a place where I would drive from Fernley to the mucc just for the pizza. Very nice employees. Great vibes. All around just amazing
Out of towners passing thru and just happened to pick the most amazing pizza place in town! Overall great place and pizza was fantastic.
There are many delicious pizza options here, but the service can be lacking when the restaurant is busy. Our group experienced some issues with our drinks being delayed, receiving extra drinks we never ordered, and appetizers that never made it to our table.
Decent pizza, but the poor service and ordering process was not worth the hassle. I called the number to order ahead and was abruptly placed on hold for 15 mins before I finally hung up and tried again, but the call failed. Idk if the phone got unplugged or what, but I ended up driving there to place my order in person. Upon arrival, they didn’t even seem busy. The server casually took my order in no hurry, but I didn’t want to wait around so I left my cell number. They said they’d call when it’s ready, but after 30 minutes I once again gave up and returned to the restaurant on my own, only to find my order had been sitting out at the bar for who knows how long. Server said it hadn’t been long, but I was surprised to find it wasn’t under a heat lamp. No sauce provided with the garlic knots, I had to check the box and ask for some. Bottom of the box was super greasy and left a stain on my passenger seat after the drive home. Last couple things are nitpicks that only added to the annoyance, otherwise I would have overlooked. Price was steep and pizza turned out to be only okay.