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Bidra med feedbackOrder the “too good to go” deal. Supposed to be three starters of approx £15 value. When we opened the bag when we got home we had been given some dough balls and a small piece of garlic bread.. nothing else! Rang hoping the restaurant would put things right (unfortunately not) and was told that the dough balls were a double portion! Took pictures to show how small the portion was. Really poor and daughter very upset. Will not return and would definitely not recommend.
Came here last Friday late afternoon, food was very tasty they now have half and half pizzas on the menu in the larger 'Romana ' size, which is great. Went for the American Hot/Pollo Forza 'half and half ' which arrived in a timely manner and was very tasty. There were also no complaints from any others in my party regarding the food. The wait staff were very attentive too and friendly. Only issue we had was we ended up getting sat in the higher level at the back, which it feels like they reserve for the families with younger kids. Of course I understand that kids are noisy having been through this age with two myself however some of them were out of control to the point where the waitress had to ask some of them to stop running around and hitting each other with balloons the parent was not intervening! . We did ask to move but were reassured that the tables were soon finishing.. so decided to go with it. Probably a bit unfair to take a mark of the restaurant for this, but they did decide to put us in amongst these tables. So, overall, we had a good experience, slightly marred by where we were sat, so if you dont have very young children and want a more peaceful meal, try to avoid the very back part of the restaurant!!
Went for a big family meal (10 of us at Pizza express in Sunningdale as it suits everyone from the 5 year old to grandparents. We don’t expect much from pizza express except consistency but the pizzas were absolutely delicious, hot and perfectly made. Writing the review mainly because the staff could not have been kinder to my Dad who has dementia. They were so patient (girl with a long dark ponytail! I was really touched.
Food is consistently good, but service was really lacking on this occasion. Had to chase twice for a missing drink, and wait a long time to place our food order. Waitress looked cross when I (politely) called to catch her attention to place our order. There wasnt any apology or explanation, and no smiles, except from the chef who eventually delivered our food to table. Possibly understaffed that evening, but please speak to your customers. Waitress seemed particularly sullen as we paid, presumably she realised we weren’t likely to be tipping much. Such a shame. This restaurant is a great location for us as a group of friends who travel from several directions to meet, eat and catch up, but I think we will be seeking an alternative venue after this visit.
Awfull awfull awfull, food hygiene witnessed 0 Service with a smile 0 Expensive YES Venue DULL Pizza Yawn Cleanliness of tables, toilets etc Sub 0 Never again