M&s Trowbridge Foodhall - Wiltshire

You may get quality food for top dollar here, but that’s the only thing you’re going to get. This store will definitely not win for friendliness and customer service. Staff esp at the check out are generally sour faced and glum. Attn: management pls invest in more staff training. Emphasise in treating ALL customers equal, esp race and colour.

Poor choice of food on offer at cafe and cafe staff uninterested/on auto pilot. Could get better service and atmosphere as well as large selection of produce across the road at Costa.

Often stop for a coffee and snack whilst doing the shopping. Staff are attentive and efficient very caring. What they sell is not a broad range and doesnt reflect the choice available in the shop. Will continue to go, but perhaps content myself with a hot drink and leave the snack until later in the day.

The restaurant had a limited selection of food and uninspiring decor. It was drafty and didn't meet the expectations one would have from a place like M&S. The staff were friendly, but the atmosphere was lacking.

Excellent staff and a great range of food items to choose from. Good selection of gluten free products.