Beijing Paradise - Wiltshire

We had a lovely takeaway. We ordered Salt and Chilli Prawns, Sweet Sour chicken balls, seaweed, egg fried rice, stir fried bamboo shoots and water chestnuts. I was worried after seeing the reviews but I haven’t been there for years and it used to be great so we decided to see for ourselves. It was really nice. Service was friendly. Tasty food, good sized portions, cooked well. Will definitely continue to go there.

This may be the worst takeout I have ever purchased. I ordered the starter for two which included BBQ ribs, vegetable spring rolls, chicken satay, prawn toast, and crispy seaweed. The food appeared to have been refried multiple times, soaking in grease and dry, making it inedible. Who fries chicken satay sticks? The spring rolls were nearly burnt and dripping with grease. I wouldn't even feed this to a dog. The dry BBQ ribs were burnt, the prawn toasts were swimming in grease, and the crispy seaweed was greasy and not crispy. This food is not suitable for human consumption.

Unfortunately, the food was not only surprisingly terrible, but the staff's attitude was also very poor. If you attempt to voice a complaint, you will be dismissed and told that nothing will be done to rectify the situation. The staff were heard arguing and shouting. Despite being local patrons who had given the restaurant another chance after a few years, we were disappointed to find that it had actually gotten even worse. It is best to avoid this establishment altogether.

This place was once OK, now it’s horrendous, I wouldn’t write this if I didn’t feel strongly, I like to support local businesses, but the food here is disgraceful. We had the following for our family Saturday evening meal: Mongolian crispy lamb, Chicken chow Mein, Sweet and sour chicken balls, some mushy nondescript pork dish, egg fried rice and prawn crackers, there were no good parts of the meal didn’t taste that fresh, it really was terrible in every way and the pork tasted off to me. Looking through the dirty Perspex windows around the service counter, you could see the corner of the kitchen and judging from the floor and the kitchen equipment on display hygiene doesn’t seem a priority, really I should have walked at that point. The lad serving was in a scruffy black coat and the chef lady was dressed in normal scruffy clothes. I hope someone takes this place over and revamps, we need a decent Chinese in BoA!

We have been using this local take away for the last 15 years, if not longer and this was by far the worst take away they have ever produced. I am sure I am not alone here, but on Friday evening, when you 've had a long day working in London, you dont want to cook and are starving, you will eat anything well almost)! My husband and I ordered chicken chop suey, a pancake roll, chicken sweet sour balls and mushroom foo yung. Chicken chop suey was literally grey in colour when we opened the carton and comprised of just chicken and beansprouts no other ingredients at all and totally bland) in fact the entire meal was totally bland, even the spring roll was not seasoned and soggy. We persevered as we were hungry and this was a mistake it should have all been binned. We called the 'restaurant ' with our complaint and I was hit with a barrage of shouting in Chinese, the girl on the phone trying to translate and an older woman screaming at her. Eventually the woman came on the phone and told me the food was fresh, then just shouted at me. So I informed her I would be calling in for a refund she offered me a credit note, but I refused this, When we showed up for our refund today, she again started to shout at me and tried to offer me a refund for just the chop suey. Eventually she gave in and we walked away with a refund. The whole set up is shocking and has really gone down hill no customer service unless you want to be shouted at! Maybe they are trying to behave like Wong Keis in Soho, by being rude to their customers, but at least there, the food is amazing! Sadly we will now get out take aways elsewhere and tell all of our friends to avoid them like the plague.