Casey's - Williamsburg

Stopped to get something to eat and use the restroom. The bathroom was disgusting, trash everywhere, toilets were rancid. No way was I going to buy any food here. If the employees can't keep an area the customer can see clean, im not gonna trust that they keep food prep areas clean

They’ll make you bring your fuel card inside before fueling, make sure you get it back after. Apparently, charging you is all that matters, not giving the card back. It’s easy to forget about the card , because almost none of the truck stops in the Mid West and East would do this to truckers. Refused to send a picture of it, no fuel for the trucker.

Not clean and the bathrooms are purposely not marked to cause customers to mistakenly go through the store! (Bathrooms are opposite direction of merchandise. When I made the suggestion to put up a sign marking where bathrooms were because every single person that came through the door made the same mistake and had to ask or turn around, both employees said that they had a sign, but that the owner made them take it down! Crazy. Not recommended! Friendly staff otherwise, but because of pettiness by the owner, only 1 star. Won’t be coming here again.

Stopped to gas up and use the restroom. The restroom was dirty, was out of hand soap and there were no paper towels. When I informed the clerk there were no paper towels she quickly and rudely informed me “yup, we don’t put them in there anymore because people flush them down the toilet. unless you want to pay my $1,000 plumbing bill” off putting response as I am a traveler and have no idea what issues you have going on. I told her that she obviously dislikes being informed of the missing towels so often that maybe a sign would be a good idea so she’s not annoyed and her guests aren’t offput by her apparent annoyance. She then abruptly told me how she had a sign and people kept pulling it down…. I don’t know what’s going on here but as a traveling station your ‘ongoing’ issues are new to us. If you have to replace a sign each day to avoid conflict, then that seems like a small gesture to incorporate. Based upon the rude clerk and unkept bathroom I don’t recommend you stop here. Just use the BP across the street. P.s. I travel from Mi to Ia often to visit family. I won’t be back to this Casey’s.

Worst washrooms ever. No cleanliness. No handsoap. Tissues were spread all over.