Olive Garden - Wilkes-Barre

My god i cannot express how horrible this experience was! First our waitress was absolutely MISERABLE, was rude and barely checked on our table,second my mother got coffee and the waitress didnt get the creamer she asked for, she actually asked twice and didnt get it, third she gave my father soda with a COASTER IN IT. How do you not realize theres a coaster in a glass before you put ice or even the drink in? its pure neglect at that point. Overall experience was absolutely horrendous and i wish i could rate one star:

Had a wonderful experience. Great food, good prices, and service that was off the chain. I hope you get Stephanie F., she was SO nice and helpful. Thank you!!!Food: 5/5

If I could put 0 I would. The worst experience of my life. Waitress was rude and I even can say racist. Gave better service to others and faster. People that got there after us their food was served first. The way the waitress was treating them so nice but when she came over our table rudeness all the way. Then when we finally got our food guess what the order was wrong. Definitely not going back.

The prices are outrageous. All Olive Garden food is canned, boxed or frozen reheat. Nothing is scratch. When you pay 4.00 for a soda and almost 19 bucks for lasagna you can make 2 for that price. Not worth it. This company needs to reevaluate what family is and how we don’t have money to waste. You’re treating us not like family. Try feeding 5 people and 23.00 is the lowest option per person. For that I can cook 3 days with leftovers. I get things went up, but charging us the prices you are is taking advantage of people.

Very nice experience; the ambiance was wonderful and the host help us find the right table. Our waiter was very nice and pleasant and attentive, he brought the food and it was delicious and hot . Thanks ? we had a wonderful time.