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Bidra med feedbackI went through the ride at 7:30 on a Friday morning, where there was a minimal line. I specially ordered the standard white and avocado breakfast sandwich and a coffee (not complicated.) The order overview on the screen was correct. When I got the article, the coffee was right, but the sandwich she gave me was literally a scrambled egg with a piece of cheese on French bread. I was in a hurry and halfway on the road so I could go back and correct it. However, this is really unacceptable, the staff needs better training and must confirm the customer order. If there was a lack of food, they had to let me know about the lack of sweeping under the carpet. Please focus on the quality or customers start to become a competitor.
Over my time living and working in Wildwood, this panera remains a remains the most disappointing in the Saint Louis region. If there is a panera I will get food poisoning from, it's this one. If one is going to be dirty, it's this one. It's consistently disappointing and only really has very young staff so the quality of customer service is low at best. If you have the time to visit another location, I highly recommend you do so.
Called due to not being able to hear the person taking my order. Someone either really shy and quiet or speaker is broken. Called management, they neither cared nor were interested in my concerns. They hung up on. Customer service etiquette is not a priority at this location
I come here on my lunch break pretty often, since I work across the street at the starbucks(shhh), they are always SO nice no matter how busy and my order is always correct. Love and appreciate their team!!
Cozy place but staff on Manchester, Winchester location can be a bit pushy. Over priced and under valued. Small portions with bland tasting soups. Sandwiches lack taste. Pastries are good as are the breads but pricey. Don't recommend for sandwiches or soups. Other places offer better options