El Pollo Loco - Whittier

Good chicken but turning customers by 2pm .no inside dining just drive thru,..people .They we're yelling out the door (employee) very rude she needs to be trained on customer service no need to yell back at customer. Floor and trash needed to be picked up floors needed to be sweeped quite aess inside no Ice machine also was out of beverages ...but had delicious chicken

Drive thru was very fast, friendly, and accurate! Ordered chicken tostada so yummy!! Only it does not come with avocado! The picture shows it with avocado, none in the tostada

The first time I bought this pollo arm and there hardly a chicken. I asked for no rice, no beans, no juice. I'm very disappointed. I used to have an operation so I can't complain. There Horchata was much too thick as the water part did not work in the machine. This is a pollo shell, my question is where the chicken is???? I wish I could add a picture. I visited the Whittier site in Washington Blvd.

They never ask if you want any condiments like onions or Zilantro when I asked about the condiments, the woman who went down in her mask and began to wipe her nose with her hand and not her hands. Of course I didn't take the contingencies and thankfully the other girl who looked clean served me my food.

Quality quqntity has really gone down. Family meal for 4, is really for 2. And the salads need fresh lettuce. Taste bad, has that processed taste.