Dunkin' - White Marsh

Can be met or missed with customer service. They seem to take care of their customers. Treat them with respect. Use the app to get free coffee and great deals.

OMG!!!! If this Dunkin was closer to where I live or work, I'd be there every day. Customer service was excellent! (I wish I saw the lady's name tag in the drive window. The coffee was fresh! But the most shocking were how fresh the Munchkins were!!!!!!! I buy knirpse weekly for home and work and I have NIE had Knirian taste as fresh as the one I received at this point.

I received coffees that tasted nothing like what I ordered, unlike from other Dunkin' locations—I ended up having to throw them away. At least the doughnuts were good!

Sitting here at 4:10 waiting for the open at 4am opening time so we can hit the road. Ridiculous. Update. Finally got someone?s attention after waiting 15 minutes. She claims ?baby, were get here at 4 am we?re not ready at 4am. What kind of establishment doesn?t ?open? at their opening hours of operation??

I'm a huge fan of Dunkin' and have visited many locations across the country. This particular one does an excellent job, which explains the long lines at the drive-thru and inside. The best option here is to place an order for pickup inside to avoid the wait. I’ve never been let down by their service, but then again, I’m just a fan of coffee and breakfast sandwiches.