Sonic Drive-in - Westminster

Worst customer service I've ever experienced. the other side that the manager seems to ignore the customer. what the other employees follow their example. we have to shout the hands before them so that they acknowledge us. it felt like they were acting.

They’ve messed up my orders several times. They’re rude every time I visit. I put an order through the app and waited 30 minutes to be told they never received the order. All in all terrible experiences and I recommend NO ONE patron here.

This is just so unfortunate and quite frankly ridiculous.I arrived at Sonic today at around 10:45am. I had ordered ahead on the app, so I parked in a stall and checked in. I didn’t receive my order until 11:10am. My sandwich was smashed, my drink had only a thin layer of ice on the top and was warm (I ordered extra ice), and my Medium Buffalo popcorn chicken arrived plain, in a small container, with no sauces. I also ordered fried pickles which tasted amazing, but were extremely soggy and barely warm at all. My daughter’s kids meal was crushed in the bag. I ended up going through the drive through since my husband had asked for tots while I was waiting. I sat in line with only two cars ahead of me for 25 minutes. The woman who took my order had a very hard time placing the order, even though it was only plain tater tots.I gave this “fast” food restaurant 2 stars solely based on taste and kindness of the employees. One employee in particular (Rashawn was the name on my receipt) was very kind and patient.I do not recommend this Sonic at all.

We used to enjoy coming here, but the last 2 times we've come here the mobile ordering hasn't worked at all and they have been out of onion rings. I wanted to take advantage of trying their new specialty burger but you can only get the deal by ordering through the app. This time we just left and went elsewhere since they couldn't give us what we wanted.

This is your run of the mill Sonic Drive-In. The food is far from healthy but can be comforting if you desire that sort of thing.