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Bidra med feedbackThank you Anna for always being so kind and a bright smile in the mornings! I come once or twice a week and it’s always great!
I ordered the bacon brunch special, only the sandwich came. The bagel was supposed to jalapeño cheddar, from the picture you can see the quality was horrible. I tried to call the restaurant but after several failed attempts to reach anyone, I gave up.
I decided to go through the drive through and treat myself to Einstein’s for the first time in a long time. There were only about four cars ahead of me. I placed my order at 8:42am on 2/9/24. I didn’t leave the drive through until 9:13.I understand things get busy and I have worked in service and know that it’s hard. There is no excuse for this at all. I cannot believe it would 30 minutes to get a bagel to people. When I got to the window I actually just left. Since it seemed each person ahead of me would pay then have to sit there for at least ten minutes. It’s absolutely insane.
If I could give you people 0 stars I would !!! What is so hard about making freaking bagels !!!!!!! Literally have never had my order correct this morning my untoasted bagel had literally NO CREAM CHEESE ON IT LITERALLY TOAST THE BAGEL AND PUT ON CREAM CHEESE THIS IS NOT ROCKET SCIENCE !!!! No other Einstein location is this bad.
Waited in line for almost 40 min for a bagel and coffee. unreal, now I’m going to be late to work something I thought should take 5 min took up my entire morning and then to top it off the coffee was watery and not good at all.