Tim Hortons - Westland

I'm NEVER DISAPPOINTED when ordering from this location. The staff are friendly and get your orders done in a timely manner. I'm willing to travel the extra mile just to get my coffee from here! Keep Up the Good Work!

1st time at this location. My iced coffee was actually made right and tasted perfect. Service was good. There was no wait inside and not a long line in drive thru and I went on a Friday. There wasnt many timbits or donuts to choose frm other than that store was clean

Pulled in at 3:00 for a mocha latte and they said the machine is shut off for the day. On my way across the street to Dunkin' Donuts. I used to love this place but every time I decide to give it a try there's always a reason why I remember I quit coming here. I wanted a mocha latte and he says he can make me a hot chocolate. Like what bro! Get out of here with that negativity

Friendly staff, they had latte and used my coupon. I will be coming back agai and they are open 24hrs

I ordered from this location on their app a few weeks ago and when I got to the store to pick up the order the door was locked. I then went through the drive-thru. When I pulled up no one said anything for a good while then they lazily greeted me. I told them that I was picking up an order and they were silent and rudely asked umm are you sure you placed the order here because we don 't have any orders ? I told them that I was sure because I had the receipt and asked if they wanted to see it. They told me to pull up to the window. When I got to the window they continued to be rude and refused to make the order that I paid for. They told me that they had no control over the app and told me that I had to contact support in the app. I contacted support who then did not refund the order but gave me points to replace the order. I have attempted to use the points at another store after this incident and was still not able to receive my order after I could not redeem the points for some reason. I even had the cashier try to help me redeem them. So Tim Horton 's has just stole my money and I did not get anything in return. I have been speaking with support about them issue through the app and they still did not resolve the issue so I am just out if my money. I already do not prefer TH but it was on my way to work and they just proved why the place is not my first choice. I will not be supporting Tim Horton 's going forward.