Donatos Pizza - Feedback

Incredibly rude staff!!! I had rewards points for a free pizza and when I tried to order it online it would not go through. I called the store and was told:HIM:...

No stars,!!! Messed up our complete order of $45 &said we were refunded a credit. Went to use it and they revoked it. Will never order from there again. Not to...

Both of my pizzas was delivered to me looking like this. Worst pizza I've ever had and most of the pieces wasn't even cut. Definitely not donatos pizza.

I rarely ever eat out and the food I obtained here reminds me why. The service was good, but the food was slightly awful. This is the first time that I’ve had a...

My 92 yr old grandfather, fresh off a flight from Dallas, had to wait over an hour for his Big Don. The man had to get ugly with the staff to get any kind of re...

I had a disappointing experience at Donatos yesterday. Despite a manager being very attentive and apologizing for the issues we faced, our card was never credit...

I could only eat the crust of the pizza as the middle was not cooked properly. I should have requested it well-done, but I was worried it might be burnt like it...

Visiting from out of town was not impressed at all. Wings were tasteless and not at all as pictured. Our kids didn't like the pizza, I thought it was okay but n...

I decided to stop ordering from this restaurant due to the terrible service I received. When I called to voice my concerns, I spoke with the manager, Andrew, wh...

I went to the drive to pick up my preordered pizza. after the payment I was asked to wait on the parking lot, as the pizza was not ready. After a long waiting p...

The pizzas at this restaurant are the best I have ever tasted. I highly recommend them.

After driving 1000 miles for one of the best pizza's, I had to stop in Westerville. I was not let down in anyway. Had a large pep, the new garlic cheese bread a...

My family and I frequently visit this restaurant in Westerville. The pizza, breads, subs, wings... everything is delicious. The restaurant is consistently clean...

As a Florida native, I have to say that Donatos' chicken mariachi pizza is hands down the best pizza I have ever had. My wife introduced me to it and now every...