Chappys Woodfired Grill - Westcliffe

Absolutely trash service only people that had good hospitality were the cooks. I love the food but couldn’t even get that because sever just freaking out over her 4 tables. Working in the culinary industry it was really sad to see.

Our real estate agent recommended here for the best burgers!

We tried a lot of things on the menu over 2 visits in 3 days. The fries and onion rings were my and my wife’s favorite! The burger, pulled pork sandwich, chicken tenders and coleslaw were all excellent!!

Service was horrible. We waited 2 hours for food. The waitress seemed a bit annoyed when we asked for drinks or service and we continued to flag her down for simple service. The other waitress dropped our food on the floor after we asked her to just set it on the table and we could sort out who got what a group of 4 then the one person who didn’t get his food went to the cook and asked him for his food then he finally put his burger on the grill. They have small tables outside in front so I went outside to drink a beer and smoke a cigarette and was told I wasn’t allowed to drink or smoke at the tables outside their restaurant. Bummer! When I used the restroom the sink was overflowing with water all over the ground. Had to stop the waitress to clean the mess up. The food was good but the Service was horrible! Worst waitress and waiting for food was also a bummer. We traveled from Texas to Montana and back to Texas so this a don’t stop by again for any future trips. No one wants to wait 2 hours for a burger and fries and horrible staff. Also told to go the back of restaurant to enjoy a beer in the alley of the restaurant when tables are sitting out front of the entrance to restaurant. So unless you have all day to sit and wait for food don’t mind flagging down a waitress for service. I would say go for it. But I would definitely pass on this restaurant. ..

Cute place downtown. Stopped in for a fire grilled burger and it was busy. Got a table and service pretty quickly. Remember this is not fast food so don't expect to be in and out in ten minutes, but it's worth the wait. Burger was fresh and the buns were great. Bite me burger had good flavor without too much heat. We were able to watch the hot job at the grill and everything is prepared fresh. Bacon was thick and crispy and the produce was all fresh. French fries and onion rings were both a win! A little on the pricey side of things but it's a tourist town and the food is good.