Starbucks - West St. Paul

Went in on Father’s Day with my Father’s Day coupon. Two minutes ago ordered at 11:56 didn’t receive my coffee until 1159 and got told I can’t use my coupon because it’s two minutes away then received my coffee and it doesn’t even taste right. Then going to Starbucks for eight years never been to this location never going again.

DO NOT GO HERE!! They suck all around; except this very cheerful older man (who they don't deserve). Very disappointed. Double thumbs down Today I went there expecting to only pay $3 for each drink due to the deal for grandes. Being a Mom I was busy entertaining my kids, and I guess I missed to mention that I was there for the deal. Poor customer service. I was looking for a simple rectification when I realized I was charged full price for both drinks. Their solution was you could order again, then use it. Are you fing kidding me??? I have frequented this Starbucks many many times with no issue. Always happy with the service and drinks. Well, now I'm removing this location from my go to. And I will pass this along!! Management needs to go to a class on customer service! Along with getting rid of the ditzy blonde chick that answered my call.

Went to get a quick drink just for the worker to start making our drink and not even finish it because they got busy talking to their regular customer (definitely seem like they knew each other). Not only they not finish making our drink, they quickly moved out to make and serve their regular customer and began chatty with them for a good amount of time WHILE someone had to pick up their job. Totally unprofessional. Definitely should’ve at least finish serving the other person before making someone else finish their job and keep people waiting .

Went through the drive thru and experienced great customer service and coffee

Love these kids at the window so polit drink was fabulous! 5 stars