Kfc - West Springfield

Many people love it..and I like it to but I can't eat it. It's food it's to salty for me..I trayed but I can't have all that salt..I get sick..wish they would use less salt on their food..

So bad service and dertey place where is the west Springfield helth department

I ordered a good sized order on door dash and after a hour and some change they cancelled my order, I will not recommend this location to anyone. If a store cannot fulfill a order then they should let the consumer know right when they order instead ofwaiting a hour and some change for their food.

Worst place to get food from. Everyone walks around mumbling, staring at you like you?re not supposed to be there, walking around looking at customers at the counter then walking away. They make you wait 10 minutes for something as simple as a drink.When you place your order they stare at you like you speak another language. If you order from the app you?ll be waiting therean 45 minutes before your drinks are even handed to you. When they are handed to you they?re incorrect. When you finally getyour food it?s made wrong. Fire the whole crew.

I have been to this KFC about 3 times in the past 3 months. Every time I go, you can't order certain things. I like dark meat(thighs and drumsticks), but you can't order that. It's not like they don't have it, because they will allow me to have amixture of white and dark meat. If it was near closing when I did this, I could understand. Normally, it's between 5-7pm. Anyother KFC I've been to, never has this problem. Other places tell you when they don't have certain pieces and let you know itwill be a wait for that. Not this KFC. Horrible service!!!