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Bidra med feedbackBooked in last minute at The Castle and had the lasagne plus a pizza. We arrived Saturday and can honestly say this is the best meal we’ve had to date. Booked again for this Thursday. The others were ‘okay’ (but not from The Castle). The 2 lads serving tonight (11/9/23) were really friendly and helpful.
From the moment we were pointed to our table things looked bad the restaurant area was empty except for our reservation which at 7.30pm on a Saturday evening should have meant alarm bells should have rung! The menus were crumpled, the table was sticky and the beer was flat, even the shandy! The meal was extremely poor everything was just heated up from a packet or the freezer. My meal was so bad we said we wouldn't pay for it and my husband was told that we should have alerted them earlier when the waiting staff checked back however they didn't check back, although they did bring us an additional handful of ketchup satchets!? We had previously been to the pub for a drink a year ago and it had seemed nice unfortunately our experience this evening was thoroughly disappointing.
We were staying in Porlock for a few days, ate in The Castle on two occasions, we took our little dog as it was dog friendly, food was fantastic, very tasty and piping hot, had Sausage and mash with 3 sausage beautiful, service was great to. Only thing on the first night they put us on a small table by the men's toilet, sat on small stools a bit uncomfortable, but the second night we had a lovely table, when in Porlock again we would definitely go back.
Disappointing food. Expensive. Not made welcome by ‘Locals’ They definitely need to up their game, just because they are a holiday destination. Don’t take advantage
A fantastic welcome awaits you at the Castle, wether you stay the night or just for food the team here will ensure you are looked after. The rooms are nicely appointed and clean have conformable beds. The food is lovingly cooked and there is a great selection catering for all dietary requirements. The Inn is family run and you will be looked after like family. Booking for food advised as it’s gets busy.