Tim Hortons - West Seneca

Visited here via drive thru around 9am. Whoever was working drive thru was super nice and great customer service! Also, love the smiley on my cup, you never know the type of day someone is having/going to have so that was cheerful to see

Wish I could give zero. The worst Tim Hortons in existence. Not just bad service, but incredibly rude. Experienced it through the drive through then again today. An 18 year old kid told me to eff myself when I questioned why a croissant rang up as $8. The owners of this franchise should be ashamed. I will never patronize again and would advise anyone the same

Used to be my favorite store, but now, if I could give them zero starts I would. I went in to buy few donuts, and there were flies on the donuts and muffins, I told the employee Samm about it, she just said ?nothing I can do about it? dear Samm and dear Tim Hortons employees: There?s is a lot you can do, you can talk to the manager and bring this to their attention, you can eliminate the flies or other bugs, you can put a cover or a door, there?s a solution for everything, I did not buy anything there and I will not go back to this location.

Didn't have what I wanted. Ordered a grilled cheese panini and the cheese isn't melted! Do not recommend! Slow service!

I didn't have what I wanted. a grilled cheese panini ordered and the cheese is not melted! do not recommend! slow service!