Dobbies Garden World Livingston, Livingston

Visited today and was told it was cheaper to get a vegetarian breakfast instead of individual items, however at the till despite explaining this 3 times the girl insisted on charging individually, asked for a manager, who acknowledged the issue right away however not once was an apology given and even though refunded not once was this acknowledged as a mistake! Food and coffee was cold when I got to sit down

The restaurant had a lack of serving staff and was pricey. The bacon was soggy and the fried egg was overcooked, which was disappointing. I do not plan on dining there again.

The quality of the fruit scones at this restaurant has declined in the past year. It seems that whoever was baking them has lost their touch. If you eat one, be prepared to skip your swim later on. Recently, they've added a dog-friendly corner in the restaurant. While I don't mind dogs, I prefer sharing my dining space with other humans. It appears that the products are now given more space, indicating that something may be amiss.

I Have been going to dobbies for many years and I also take my dog dog all the time even through lockdown then , I have purchased many things very expensive stuff as well and I do understand that you have to be and I do understand that you have to pick up your dog Business but I was shocked when my dog went toilet wee And was nearly outside she didn't quite she didn't quite make it but it was still concrete floor create floor, I'll let the navy know I let The lady know straight away and it wasn't even a lot and it wasn't even a lot.. I said that she had been to the toilet she said don't go anywhere wait I will get some blue roll and cleaner and you must clean it . So I had to get the blue roll and mop it up it was so small the toilet . I said I can't get on my hands and knees as I have arthritis . Usually they do help you do it usually they do help you do it never mind it wasn't a number 2 but there we go customer service Dog friendly don't think so was made to feel like a criminal . I have been going for many years and a regular customer but just be warned you must mop up the wee, even if they do it outside

Food is overpriced. Panini for £8 was no panini but a bought in French bread roll. Very little filling. Not great quality. Dog friendly was the only reason we came. Very dissatisfied.