Bull And Dog - West Lancashire

Had Christmas Dinner here with family. It’s was lovely!!! Great atmosphere and the service was superb!!! Thanks to everyone at the pub for making our day so lovely

Myself and two of my friends have been here many times over the years, and get together at this time every year for a Christmas lunch. Last 2 years were great, but this year was awful, a huge letdown. Had loads of trouble trying to book and pay deposit to begin with. I should’ve taken more notice of that. I had to complain to a manager who told me they have been taken over by a new company and all the staff are new. Arrived on time today and shown to table. What a letdown. In previous years the tables were dressed with festive decorations. There wasn’t a single thing on the table! Not even cutlery, and certainly no Christmas crackers! Loads of unruly children running round and screaming made it worse and this continued for the whole time we were there. We had pre-ordered our food but after 35 minutes I had to chase it and was told “it was being cooked”. I said we were having starters that did not need cooking so could it be checked. A container was then plonked on the table which contained cutlery and serviettes (not Christmas ones). Finally got starters after 45 minutes. They were ok. However, when main course arrived which was standard turkey Christmas dinner, it was barely warm and very underwhelming. Mostly vegetables and potatoes, with 2 small slices of turkey. We all agreed it was awful compared to previous visits. When I went to get the bill I was asked if everything was ok. When I replied no, not really, it was lukewarm and not very nice I did not receive any response, merely handed the bill which was incorrect as my deposit was not taken off the total. That was eventually sorted when it was found that the manager who had taken the deposit had logged it in the wrong name!! All in all very disappointing, a waste of money, and we will not be returning.

Visit every Wednesday for the pub quiz with friends. Such a lovely local pub with very friendly staff who like to get to know their customers. They have good drink deals and a wide selection available. Definitely recommend.

Stopped to day for Sunday Lunch, was.nice but the Beef was very tough. Did not want to give feedback to staff as the rest of the dinner was fine. Will go back again.

Sorry to say but the food was awful, my starter was mozzarella sticks with no cheese inside, my husbands chicken strip starter smelt and tasted like fish obviously cooked in same fat. My daughter ordered the trio of starters. Didn't have one she chose so picked another one which then came out wrong. The croutons in the ceaser salad were just dripping in fat. Disgusting. My main tikka masala was dry and not much of it. The naan bread they use is ridiculous the size of the plate cold which made my rice go cold quick and just dough. Husbands main was mixed grill, came with no sausage forgot to put it on, all the meat was tough and no seasoning. Desserts, daughter option not available again like her starter. We had sticky toffee pudding, edges hard and hard to eat. Overall it was awful, obviously the chef has no experience and should not be working in a kitchen. Then told he was the head chef. He needs to be sacked. The waiter was the only good thing about this place, very polite, you could see he was embarrassed for everything that went wrong. Definitely will not return unless they hire a new chef with experience.