Wendy's - West Jordan

We generally come to Wendy's for lunch, but this time, it was for breakfast. And I have yo say, I will never come here again for breakfast. For a fast food place, the cost of a combo meal was ridiculous. 2 breakfast combos cost us $18 &change. For that price we could have gone to Black Bear and had a wonderful, full meal, with change back. Our Wendy's food was sub par, but the coffee was good. We will not come here again for breakfast.

Very lousy experience. All I got was a biggie bag and they took 20 minutes to get it done; not living up to the fast part of fast food . Granted, there were a lot of people in line in the drive through, but i was watching, and they weren 't putting orders out there very quickly either; maybe one every couple minutes, and for fast food, you need to finish around one order a minute or quicker, even if it takes a few minutes for one order to get done. The food was lukewarm by the time i got to my car and tried it. The kid at the counter looked completely lost (maybe he 's new? I don 't fault him so he probably wasn 't trained very well. I watched him almost put my order together wrong (and then someone intervened to make sure I got the right food , and he spoke so quietly I couldn 't hear him from 4 feet away. It wasn 't particularly loud in there, as the lobby was nearly empty except for myself and a couple of other people waiting for their food. I conversed very easily with them at a normal volume. Someone train him! Then we get to the food. The quality was bad. Wendy 's slogan is quality is our recipe, but this location must have thought that means *poor* quality is our recipe . The drink was watered down, i assume to cut costs (but that 's like, a penny an order? Maybe? , they skimped on the condiments on my burger, and the nuggets were overcooked and dry, except one somehow. The fries were kinda lukewarm, but I 'd been waiting a while, so they probably just cooled down. Wendy 's is my #3 all time favorite fast food chain, but if I had only had food from this location, it wouldn 't even make the top 20. To conclude, just go to one of the other burger places in Jordan Landing, or go to Chick Fil A, just across the street. They at least know what they 're doing. If you absolutely must have Wendy 's, find a different one. The wait is not worth it and you could go to another Wendy 's and have your food in the same amount of time it would take to get your order here.

There once was a time that Wendy 's was the nice fast food place and was quality. That hasn 't been the case for ten plus years. They have slowly gone so far downhill but I always liked their grilled chicken sandwich. Today I went and they no longer have it. This was the one thing I came to Wendy 's for and they didn 't have it. So I got a hamburger and it was a giant waste of money. I couldn 't even eat half of it. Soggy, bad lettuce and tomato.

I couldn’t navigate the allergen menu on their website (leads you back continuously to the main menu, like that’s gonna help you find out if something has dairy in it) and asked the worker if their buns were dairy free. They said they couldn’t find that out and we’d have to come inside and look at the hung up menu. There was no line of cars behind us. Not a single car. And they couldn’t be bothered to check for ONE item.

Went through the drive through to get dinner and everything was fine until we got to the window. The lady who seemed like the manager very aggressively handed me our food to the point where I couldn’t get a grip on it and then asked why we were still there. I stated we still needed our drinks so I watch her get our drinks for us and she very aggressively is throwing the cup around as she is filling it and then leaves a lot of extra room in our cups. Everything else was fine besides for that.