Wendy's - West Chester Township

This Wendy’s slaps. I’ve eaten here twice this week, both times 10/10. It’s like a gourmet Wendy’s lol. But for real. Keep doing what you’re doing. And teach the other nearby stores please!!

All of the types of food places services petty much sucks. Work force sucks.

Quick service, very courteous cashier. Nothing to complain about here.

Great location. The manager noticed his coworker working the front register was busy tending to other duties and told me someone would be right with me. The acknowledgement let's me know that my order will be taken as soon as someone is available, whereas otherwise waiting without such acknowledgement can leave people wondering whether their patronage is important. Order was taken quickly, and served nearly as fast as it was taken. Service was friendly, professional, and fast. The manager while tending to his duties in the dining area asked diners including myself how everything was. I was impressed not only with the service and the food which was as good as any other Wendy's I've had, but also with the perceived level of pride the manager had in his work, which probably is responsible for how efficient this location operates. I don't usually leave reviews on fastfood, but this was an exceptional level of service and I wanted those responsible for the experience to know their efforts are recognized and for others to know this is a great location.

I waited 10 minutes in an empty lobby to be help just for the manager and her friend to stare at me then proceeded to ignore me. After that they continued to sit and talk while it took the two young men working other 20 minutes to get my order out. this is very unprofessional from the mangers point she sat there and gossiped in Spanish about her other co workers and did nothing to help her struggling team or aggravated customers I will not be returning to this point of service at all. Today is 4/4/20 at 4:25 hope something comes out of this